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Terms & Conditions

Data Protection 

The Data Protection Act 1998 (DPA) regulates the processing of personal data, that is information about and relating to, living identifiable individuals.  The Act also gives individuals the right to access personal data that an organisation holds about them by making a Subject Access Request.

As a Data Controller, City Parking (Glasgow) LLP is obliged to ensure that all processing of personal data is carried out in accordance with the legislation.  These obligations are met by compliance with the eight data protection principles laid down in the DPA and ensuring that all processing is notified to the Information Commissioner.

Further information may be found by visiting the Information Commissioner's website at www.ico.gov.uk.

Glasgow City Council previously held personal details relating to customers in relation to membership and administration.  The Council was the "Data Controller" of this information.  The Council held this information in order to carry out its functions as a provider of off-street parking and on-street parking enforcement in the City of Glasgow.

As a result of the establishment of City Parking (Glasgow) LLP to manage and deliver the scope of these functions, this information was transferred to these new companies on 1st June 2007 (in the case of off-street parking) and on 1st April 2009 (in the case of  on-street parking enforcement).  City Parking (Glasgow) LLP is now the "Data Controller" of this information, and will use it to fulfil its own obligations in a similar way to Glasgow City Council and in accordance with any data preferences supplied.

Following this transfer, personal information will be exchanged between Glasgow City Council and City Parking (Glasgow) LLP as required or permitted by law.

This information has been provided in accordance with the Data Protection Act 1998.


Privacy Policy

This privacy policy sets out how City Parking (Glasgow) LLP uses and protects any information that you give City Parking (Glasgow) LLP when you use this website.
 
City Parking (Glasgow) LLP is committed to ensuring that your privacy is protected.  Should we ask you to provide certain information by which you can be identified when using this website then you can be assured that it will only be used in accordance with this privacy statement.

City Parking (Glasgow) LLP may change this policy from time to time by updating this page.  You should check this page from time to time to ensure that you are happy with any changes.  This policy is effective from 1st June 2007.

We may collect the following information

  • name
  • contact information including e-mail address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  •  internal record keeping
  • we may use the information to improve our products and services
  • we may periodically send promotional e-mails about new products, special offers or other information which we think you may find interesting using the e-mail address which you have provided
  • from time to time, we may also use your information to contact you for market research purposes.  We may contact you by e-mail, phone, fax or mail.  We may use the information to customise the website according to your interests.

We are committed to ensuring that your information is secure.  In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.'

'You may choose to restrict the collection or use of your personal information in the following ways:

  •  whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

We have instructed ACCESS to include this function on any contact or application forms

  •  if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or e-mailing us at carparkinfo@cityparkingglasgow.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.  We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998.  A small fee will be payable.  If you would like a copy of the information held on you please write to, City Parking (Glasgow) LLP, 3rd Floor, Cadogan 5, Anderston Centre, Glasgow, G2 7PA

If you believe that any information we are holding on you is incorrect or incomplete, please write to or e-mail us as soon as possible, at the above address.  We will promptly correct any information found to be incorrect.' 


Cookies

'A cookie is a small file which asks permission to be placed on your computer's hard drive.  Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.  Cookies allow web applications to respond to you as an individual.  The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. 

We use traffic log cookies to identify which pages are being used.  This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs.  We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us to provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.  A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies.  Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.  This may prevent you from taking full advantage of the website.' 


Links to other websites

'Our website may contain links to other websites of interest.  However, once you have used these links to leave our site, you should note that we do not have any control over that other website.  Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.  You should exercise caution and look at the privacy statement applicable to the website in question.'


Disclaimer

'The information contained in this website is for general information purposes only.  The information is provided by City Parking (Glasgow) LLP and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services or related graphics contained on the website for any purpose.  Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website Through this website you are able to link to other websites which are not under the control of City Parking (Glasgow) LLP.  We have no control over the nature, content and availability of those sites.  The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly.  However, City Parking Glasgow (LLP)  takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.'


Copyright

'This website and its content is copyright of City Parking (Glasgow) LLP- © City Parking Glasgow 2010.  All rights reserved. 

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

You may print or download to a local hard disk extracts for your personal and non-commercial use only

You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content.  Nor may you transmit it or store it in any other website or other form of electronic retrieval system."

City Parking (Glasgow) LLP © 2012.