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Freedom of Information

How to Obtain Information From City Parking (Glasgow) LLP herein known as "City Parking"

What is the Freedom of Information Act?
The Freedom of Information (Scotland) Act (FOI) came into effect from 1 January 2005, and aims to increase openness and accountability by ensuring people can access information held by Scottish public authorities and organisations owned by local authorities. You have the right to access all types of recorded information and, apart from certain specific exemptions. Every type of recorded information that City Parking holds is covered by the Act, including old records, archives, minutes and business papers.  FOI is retrospective, meaning people can ask for information relating to issues from years ago.  Enquirers do not have to give a reason for asking for the information.
 
Are there any exceptions to providing information?
Yes, there are some.  If, for example:  giving the information would cause a breach of confidence to a third party; if it divulged personal information on an individual;  or if the information was commercially sensitive.  City Parking is happy to give advice on exemptions, which are detailed in the Act.
 
How much does it cost?
Scottish Government regulations govern the scale of fees which can be applied for providing information. Costs for providing published materials are available on request. City Parking has discretion in applying fees. You will be advised of any costs applicable and will be required to pay costs before the information is provided.
 
What is an FOI request?
Any individual or organisation can make a request for information that City Parking holds, and will be entitled to receive it, provided no exemptions apply.  Requests must be in writing or some other permanent form (eg e-mail or recorded message), state the applicant's name and address describe what information is required.

How do make an FOI request?
You can make an FOI request in the following ways:

E-mail: Send Freedom of Information enquiries / requests to: carparkinfo@cityparkingglasgow.co.uk
Fax:  0141 276 1831
Web: Use the contact us form on this website
Post:  Send your enquiries / requests to

City Parking (Glasgow) LLP
Freedom of Information
3rd Floor
5 Cadogan Square
170 Blythswood Court
Glasgow G2 7PH

Finding Information in Other Ways
Before making an FOI request, it's important to visit the City Parking website or use any normal routes you may have to get the information you need. Doing this could save you time because, if the information you require has already been made available to the public in these ways, City Parking would normally refer you back to that source.
 
How your FOI request will be handled
Your request will be dealt with promptly and, usually, within 20 working days. There is no need to cite the Act or explain why information is being asked for.  However, giving as much detail as you can may help us respond more fully to your request.
 
There's no obligation for City Parking to comply with an information request if:

Its disclosure would breach the law of confidentiality or seriously prejudice the commercial interests of any person or organisation.  City Parking may also withhold information which is personal data under the Data Protection Act 1998.

In these cases, City Parking will withhold the information and indicate why the information is being withheld. Even where an exemption exists, it may nevertheless be possible to provide copies with the exempted information edited out.

What happens if information is not provided?
If you are dissatisfied with the way your request is dealt with, you can ask for a formal review by City Parking's solicitors and, thereafter, appeal to the Scottish Information Commissioner.
 
The Commissioner is a fully independent public official, with a range of powers under the Act to ensure compliance, and can be contacted at:  Scottish Information Commissioner, Kinburn Castle, Doubledykes Road, St Andrews, Fife KY16 9DS, Tel 01334 464610.

For further details on information available through the Publication Scheme visit our a guide to information page.

City Parking (Glasgow) LLP © 2012.